Resources · Support
Help centre.
Have a question, a technical problem or a training need? We answer in Arabic, French and English.
-
WhatsApp
The fastest way to reach us: +213 560 11 80 52.
-
Phone
Algeria +213 560 11 80 52
France +33 7 69 33 81 19
Italy +39 320 427 8205 -
Email
djekboub@djekboub.com, best for detailed requests and screenshots.
-
Training
Hands-on sessions for cashiers and managers, on site or remotely.
Getting started with Kassa DZ POS
- Guided setup: choose your store profile (grocery store, phone shop, retail).
- Add your products and scan their barcodes.
- Set up the 58/80 mm thermal printer and the cash drawer.
- Use the wizard to turn on encrypted backups and the free cloud account.
FAQ
Does the software work without Internet? Yes, checkout works fully offline.
My receipt shows boxes instead of Arabic text. Kassa DZ POS includes an Arabic font for printing. Contact us if the problem persists.
How do I recover my data on a new PC? Restore the backup (USB drive or cloud) with your recovery code.
Remote assistance
On request, a technician can connect to your workstation remotely, and only with your explicit consent.
Need help now?
Message us on WhatsApp and we will reply quickly.